Kipling maakt deel uit van VF Corporation, met eigen merken zoals Vans, Timberland, The North Face, etc. Zakelijke detailhandel
Berchem, België | Corporate
GENERAL SUMMARY
You will join the Kipling Operations team that ensures the right product, at the right place, in the right time within all different distribution channels, contributing in all Supply and Inventory activities and make sure excellent service levels are achieved while keeping the inventory levels at target. You will coordinate the on time product delivery to the EU DC, the on time sample delivery and direct shipments with our sourcing teams in Asia.
You will work in close contact with sales, customer service, VF Asia Sourcing, logistics and distribution teams to ensure a good information flow and proper communications. You are reporting to the Supply Planning Manager.
PRIMARY ACCOUNTABILITIES
RELATIONSHIPS
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skills, and /or abilities required for the individual to be successful in this position.
COMPETENCIES
Nottingham, Verenigd Koningkrijk | Corporate
Eastpak: Built to Resist
We're looking for an outstanding Customer Service Representative fluent in English and Dutch to join the VF and Eastpak family in Nottingham.
You may ask “Just who is VF?". Well, we are the global company behind some of the world's leading lifestyle brands. Household names such as Vans, Timberland, The North Face, Napapijri, Eastpak and Kipling.
As one of the largest apparel providers in the world, we are passionate about finding great people to join our extended family.
We believe that our Customer Service Representatives have a great opportunity to develop their full potential with us. That's because we offer the support of a global organisation and provide the freedom to try out innovative solutions, drive change and ensure progress never stops.
Let's talk about the role!
If you are fluent in English and Dutch then this is an exciting time to join our rapidly growing EASTPAK Brand Wholesale Team that provides an exceptional service to major online and high street retailers across Europe.
Putting customers at the heart of everything you do, as a Customer Service Representative you will exceed expectations and proactively manage key accounts to ensure they have the right stock at the right time by ensuring our order management process runs smoothly from bulk order to delivery.
We expect that our Customer Service Representatives deliver unbeatable results whilst also fulfilling the following aspects of the role:
Communicating with customers (retailers, distributors and sales teams) in their native language, over the phone and by email to provide excellent service
Building a rapport and strong relationships with both customers and across our warehouse, planning, sales and credit teams to deliver the best possible outcome
Discussing new products and identifying ways to improve processes in order to improve sales, Brand loyalty and the customer experience
Monitoring payments, coordinating returns and entering and releasing orders
Updating our computerised systems, tracking couriers and interpreting stock reports.
How you will make the difference...
With your ability to build strong working relationships with a diverse range of people you will also bring the following skills to the role:
Fluent in verbal and written English and Dutch
Commercially aware with experience of meeting customer needs
Computer literate, including Excel and internet use, and ideally ordering systems
Knowledge of or the willingness to develop your understanding of a wide range of business areas such as planning, product and warehouse
The ability to multitask and resolve customer queries
Excellent organisation skills and a good attention to detail.
What's in it for you?
Most companies like to say they offer a competitive salary, an amazing benefit and pension scheme as well as staff discounts (btw we offer 50%!). We also do this, only quite different. Because it's not just our products which set us apart from others. It's our people and we believe they deserve to be nurtured and looked after.
That's why, on top of the usual benefits, we offer much more:
Career ownership, enabling you to build your knowledge and experience across different brands and even different countries
A supportive feedback-based culture where respect and integrity guide us in what we do
Tailored training. From a thorough induction to ongoing online and face-to-face training, we are committed to helping you grow, both professionally and personally.
An inclusive environment where people of diverse backgrounds, lifestyles and nationalities love working together
Community days and health and well-being initiatives
Subsidised canteen as well as break out areas offering complimentary hot drinks
About Eastpak
The Eastpak story began in 1952 as Eastern Canvas Products, making tough and durable bags for the US army. The 70s saw Eastpak worn by college kids, followed swiftly by the introduction of the iconic backpack, and by the late 90s Eastpak was known for its 30-year guarantee and had started introducing luggage into the mix. Today Eastpak offers street smart backpacks and travel gear, as well as exciting collaborations and product innovations.
The brand’s tagline ‘Built to Resist’ is carried through in the culture at Eastpak. Our values of Empowerment, Freedom, Creativity, Collaboration and Positive Resistance colour everything that we do and who we are as a team. We are a digital first brand with a drive to innovate and succeed.
Eastpak is a subsidiary of VF, the world’s largest apparel and footwear company comprised of over 30 brands. We are the leading drivers of retail as our global footwear, apparel and accessory brand is available in 170 countries worldwide. As we continue to expand, we take great measures in developing and growing our people.
Berchem, België | Corporate
Let’s talk about the role!
We are looking for a qualified Sales Operations Administrator to join our Kipling Sales Operations team and help us achieve Brand goals. You will act as a point of contact for Sales Managers and Sale Representatives with queries about orders, tools, and discount and provide support for delivering reports and analysis. You will play a key role to create and maintain the seasonal campaign in SAP. Ultimately, you should be able to contribute to team`s high quality sales analysis and achieve Brand sales targets
Primary accountabilities:
What you need to succeed?
Our ideal candidate is curious, smart and precise with knowledge of sales admin best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.
What’s in It for You?
Berchem, België | Corporate
We’re looking for an outstanding E-Commerce Trainee to join our Kipling Digital team in Antwerp, Belgium.
Let’s talk about the role!
As E-Commerce trainee at Kipling, your main role will be to support the Kipling Online Merchandising team with day to day trading, merchandising and updating of the EMEA Kipling websites. You will also assist on UX tasks and Projects within the wider E-com team.
This role involves closely aligning with brand stakeholders from marketing, product, retail, operations and the larger Kipling Digital team.
Job Details
We expect that our E-Commerce Trainee will deliver unbeatable results whilst also fulfilling the following aspects of the role:
What you need to succeed?
You are a team player yet able to also work on own initiative. Curiosity and will to learn something new along with the ability to take initiative will help you support Kipling digital agenda. We are looking for someone who has:
What’s in it for you?
It’s not just our products which set us apart from others. It’s our people, that’s why we offer the following package for our trainees:
If you liked what you have read and want to join our team then we would be keen to hear from you!
Berchem, België | Corporate
We’re looking for an outstanding E-Commerce Trainee to join our Kipling Digital team in Antwerp, Belgium.
Let’s talk about the role!
As E-Commerce trainee at Kipling, your main role will be to support the Kipling Online Merchandising team with day to day trading, merchandising and updating of the EMEA Kipling websites. You will also assist on UX tasks and Projects within the wider E-com team.
This role involves closely aligning with brand stakeholders from marketing, product, retail, operations and the larger Kipling Digital team.
Job Details
We expect that our E-Commerce Trainee will deliver unbeatable results whilst also fulfilling the following aspects of the role:
What you need to succeed?
You are a team player yet able to also work on own initiative. Curiosity and will to learn something new along with the ability to take initiative will help you support Kipling digital agenda. We are looking for someone who has:
What’s in it for you?
It’s not just our products which set us apart from others. It’s our people, that’s why we offer the following package for our trainees:
If you liked what you have read and want to join our team then we would be keen to hear from you!
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