Get to know Kipling     

We’re looking for an outstanding Digital Strategic Accounts Specialist to join our Kipling Digital Strategic Key Account team in Antwerp, Belgium.

At Kipling we are on a mission. To live a vibrant and colorful life, go to places we’ve never been before. Be curious. Dare to live the life we’ve always wanted. That’s our mission and influences everything we do. We take pride from our female leaders who are at the forefront of decision making across our Global organization.

At Kipling we empower you to go your own way. We celebrate uniqueness and diversity, and especially when it comes to looking for the best talent. Diversity makes us stronger and at Kipling we do believe your story matters, therefore we welcome all backgrounds. Our success story started in ‘87 in the heart of the fashion capital Antwerp, yours starts today.  

We lighten your step, powering your curiosity to go your own way. #LiveLight

Let’s talk about the role!     

In this role you will be responsible to help building a pipeline of qualified digital sales opportunities. You will support the digital sales manager in negotiating plans and implement key initiatives that will drive volume, market share growth and profitability in line with the global sales strategy of Kipling. The role is based in our HQ in Antwerp (BE) but may require travel throughout Europe.

As Digital Strategic Accounts Specialist you will deliver unbeatable results whilst also fulfilling the following aspects of the role:   

• Be the main point of contact to some of our digital customers

• Responsible for a substantial SMU business with one of our key customers, from product brief to sales

• Ensure that the availability of the product and the GTM approach is in line with the annual target, the market trends, launches/promotions, and the main competitor’s activities

• Pro-active communication with customers required to support customer service and logistics with PO and booking in slots for timely deliveries

• Coordination of key account planning meetings and order appointments

• Work closely with digital marketing department to ensure that the digital accounts can take full advantage of all marketing support

• Responsible for writing orders, follow up on contracts (stock) in close cooperation with Customer Service

What you need to succeed?

• Bachelor’s degree and minimum of 2 years of experience in a digital function

• You are consumer focused and familiar with sell out figures

• You have excellent communication, negotiation and influencing skills and are familiar with stakeholder management

• You are an analytical and strategic thinker, highly organized and detail-oriented with excellent follow-up skills

• You have high energy and are performance driven with a good understanding of the online business model

• A proven track record in B to B sales and management of digital accounts is a plus

• Language skills: proficient in English with a strong business vocabulary, spoken as well as written. French or/and German or/and Dutch is a plus

What’s in it for you?  

Along with a competitive salary and benefits program we offer a flexible, casual work setting. It’s not just our products which set us apart from others, our people first approach is what drives us, this is why we offer: 

• A supportive feedback-based culture where respect and integrity guide us in what we do 

• Tailored training. We are committed to helping you grow and drive you career forward

• An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together 

• Be part of an iconic lifestyle brand in a multi brand, multi countries organization

• On site gym offering health and well-being initiatives

• A discount card with 50% on all VF brands

• Break out areas offering complimentary hot drinks

If you like what you have read and want to join our team then we would like to hear from you! Apply, visit vfc.com, kipling.com or follow us on our LinkedIn and Instagram pages. See you there!

Get to know Kipling     

We’re looking for an outstanding Digital Strategic Accounts Specialist to join our Kipling Digital Strategic Key Account team in Antwerp, Belgium.

At Kipling we are on a mission. To live a vibrant and colorful life, go to places we’ve never been before. Be curious. Dare to live the life we’ve always wanted. That’s our mission and influences everything we do. We take pride from our female leaders who are at the forefront of decision making across our Global organization.

At Kipling we empower you to go your own way. We celebrate uniqueness and diversity, and especially when it comes to looking for the best talent. Diversity makes us stronger and at Kipling we do believe your story matters, therefore we welcome all backgrounds. Our success story started in ‘87 in the heart of the fashion capital Antwerp, yours starts today.  

We lighten your step, powering your curiosity to go your own way. #LiveLight

Let’s talk about the role!     

In this role you will be responsible to help building a pipeline of qualified digital sales opportunities. You will support the digital sales manager in negotiating plans and implement key initiatives that will drive volume, market share growth and profitability in line with the global sales strategy of Kipling. The role is based in our HQ in Antwerp (BE) but may require travel throughout Europe.

As Digital Strategic Accounts Specialist you will deliver unbeatable results whilst also fulfilling the following aspects of the role:   

• Be the main point of contact to some of our digital customers

• Responsible for a substantial SMU business with one of our key customers, from product brief to sales

• Ensure that the availability of the product and the GTM approach is in line with the annual target, the market trends, launches/promotions, and the main competitor’s activities

• Pro-active communication with customers required to support customer service and logistics with PO and booking in slots for timely deliveries

• Coordination of key account planning meetings and order appointments

• Work closely with digital marketing department to ensure that the digital accounts can take full advantage of all marketing support

• Responsible for writing orders, follow up on contracts (stock) in close cooperation with Customer Service

What you need to succeed?

• Bachelor’s degree and minimum of 2 years of experience in a digital function

• You are consumer focused and familiar with sell out figures

• You have excellent communication, negotiation and influencing skills and are familiar with stakeholder management

• You are an analytical and strategic thinker, highly organized and detail-oriented with excellent follow-up skills

• You have high energy and are performance driven with a good understanding of the online business model

• A proven track record in B to B sales and management of digital accounts is a plus

• Language skills: proficient in English with a strong business vocabulary, spoken as well as written. French or/and German or/and Dutch is a plus

What’s in it for you?  

Along with a competitive salary and benefits program we offer a flexible, casual work setting. It’s not just our products which set us apart from others, our people first approach is what drives us, this is why we offer: 

• A supportive feedback-based culture where respect and integrity guide us in what we do 

• Tailored training. We are committed to helping you grow and drive you career forward

• An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together 

• Be part of an iconic lifestyle brand in a multi brand, multi countries organization

• On site gym offering health and well-being initiatives

• A discount card with 50% on all VF brands

• Break out areas offering complimentary hot drinks

If you like what you have read and want to join our team then we would like to hear from you! Apply, visit vfc.com, kipling.com or follow us on our LinkedIn and Instagram pages. See you there!

Get to know Kipling     

We’re looking for an outstanding Senior CX Specialist to join our Kipling Digital team in Antwerp, Belgium.

At Kipling we are on a mission. To live a vibrant and colourful life, go to places we’ve never been before. Be curious. Dare to live the life we’ve always wanted. That’s our mission and influences everything we do. We take pride from our female leaders who are at the forefront of decision making across our Global organisation.

At Kipling we empower you to go your own way. We celebrate uniqueness and diversity, and especially when it comes to looking for the best talent. Diversity makes us stronger and at Kipling we do believe your story matters, therefore we welcome all backgrounds. 

Our success story started in ‘87 in the heart of the fashion capital Antwerp, yours starts today.  

We lighten your step, powering your curiosity to go your own way. #LiveLight

Let’s talk about the role!     

As a key player in the Ecommerce team, the Senior CX Specialist will be responsible for ensuring Kipling consumers enjoy a seamless path to purchase and an elevated brand experience, through ongoing website optimization. Taking ownership of analytics dashboards and KPI tracking, you will combine data driven insights with usability testing to identify opportunities and implement improvements. With ownership of Organic Search performance, you will drive the development and execution of the SEO roadmap alongside our SEO Agency. You will be highly involved with new projects and platform development, testing & integration.

Job Details

We expect that our Senior CX Specialist will deliver unbeatable results whilst also fulfilling the following aspects of the role:   

• Identify and oversee improvements to the ecommerce user journey, with a focus on CRO

• Work with internal & external teams to ensure solution implementation, including wireframe & UI design, requirements mapping, UAT and performance monitoring.

• Continuous performance monitoring and testing  

• Ownership of SEO; from roadmap planning to execution, performance tracking and agency management

• Establish and maintain relevant KPI tracking, sharing analytics insights and using data to drive decision making

• Work with the Ecommerce Manager to build and execute the development roadmap, in alignment with brand calendars and business needs.

• Be the expert of your area; guide business stakeholders in their understanding of it, how they can support it and maintaining communication.

What you need to succeed?

Your ability to build rapport & communicate with a wide range internal and external parties (of either a business or technical background) will be essential to your success as the Senior CX Specialist, along with:

• Preferable min 3-4 years’ experience in an Ecommerce or Digital Environment.

• Demonstrated strong understanding & experience of CRO & SEO principals and strategies

• Experience with HTML, CSS, JavaScript and other UI development tools

• Working Knowledge of Google Analytics

• Exposure to working within a retail business trading in multiple markets

• Curiosity to keep up with developments within the Digital Landscape

• A self-starter, with excellent time management and ability to prioritize workload and deliver to deadlines.

• Strong problem-solving skills, able to identify critical issues and opportunities, evaluate options and provide clear recommendations for Ecommerce growth.

• A team player with a hands-on approach

• Strong communication skills in written and spoken English, any additional language is a plus.

What’s in it for you?  

Along with a competitive salary and benefits program we offer a flexible, casual work setting. It’s not just our products which set us apart from others, our people first approach is what drives us, this is why we offer: 

• A supportive feedback-based culture where respect and integrity guide us in what we do 

• Tailored training. We are committed to helping you grow and drive you career forward

• An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together 

• Be part of an iconic lifestyle brand in a multi brand, multi countries organization

• On site gym offering health and well-being initiatives

• A discount card with 50% on all VF brands

• Break out areas offering complimentary hot drinks

If you liked what you have read and want to join our team then we would like to hear from you!

Apply visit vfc.com, kipling.com or follow us on our LinkedIn and Instagram pages, see you there!

Get to know Kipling     

We’re looking for an outstanding Senior CX Specialist to join our Kipling Digital team in Antwerp, Belgium.

At Kipling we are on a mission. To live a vibrant and colourful life, go to places we’ve never been before. Be curious. Dare to live the life we’ve always wanted. That’s our mission and influences everything we do. We take pride from our female leaders who are at the forefront of decision making across our Global organisation.

At Kipling we empower you to go your own way. We celebrate uniqueness and diversity, and especially when it comes to looking for the best talent. Diversity makes us stronger and at Kipling we do believe your story matters, therefore we welcome all backgrounds. 

Our success story started in ‘87 in the heart of the fashion capital Antwerp, yours starts today.  

We lighten your step, powering your curiosity to go your own way. #LiveLight

Let’s talk about the role!     

As a key player in the Ecommerce team, the Senior CX Specialist will be responsible for ensuring Kipling consumers enjoy a seamless path to purchase and an elevated brand experience, through ongoing website optimization. Taking ownership of analytics dashboards and KPI tracking, you will combine data driven insights with usability testing to identify opportunities and implement improvements. With ownership of Organic Search performance, you will drive the development and execution of the SEO roadmap alongside our SEO Agency. You will be highly involved with new projects and platform development, testing & integration.

Job Details

We expect that our Senior CX Specialist will deliver unbeatable results whilst also fulfilling the following aspects of the role:   

• Identify and oversee improvements to the ecommerce user journey, with a focus on CRO

• Work with internal & external teams to ensure solution implementation, including wireframe & UI design, requirements mapping, UAT and performance monitoring.

• Continuous performance monitoring and testing  

• Ownership of SEO; from roadmap planning to execution, performance tracking and agency management

• Establish and maintain relevant KPI tracking, sharing analytics insights and using data to drive decision making

• Work with the Ecommerce Manager to build and execute the development roadmap, in alignment with brand calendars and business needs.

• Be the expert of your area; guide business stakeholders in their understanding of it, how they can support it and maintaining communication.

What you need to succeed?

Your ability to build rapport & communicate with a wide range internal and external parties (of either a business or technical background) will be essential to your success as the Senior CX Specialist, along with:

• Preferable min 3-4 years’ experience in an Ecommerce or Digital Environment.

• Demonstrated strong understanding & experience of CRO & SEO principals and strategies

• Experience with HTML, CSS, JavaScript and other UI development tools

• Working Knowledge of Google Analytics

• Exposure to working within a retail business trading in multiple markets

• Curiosity to keep up with developments within the Digital Landscape

• A self-starter, with excellent time management and ability to prioritize workload and deliver to deadlines.

• Strong problem-solving skills, able to identify critical issues and opportunities, evaluate options and provide clear recommendations for Ecommerce growth.

• A team player with a hands-on approach

• Strong communication skills in written and spoken English, any additional language is a plus.

What’s in it for you?  

Along with a competitive salary and benefits program we offer a flexible, casual work setting. It’s not just our products which set us apart from others, our people first approach is what drives us, this is why we offer: 

• A supportive feedback-based culture where respect and integrity guide us in what we do 

• Tailored training. We are committed to helping you grow and drive you career forward

• An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together 

• Be part of an iconic lifestyle brand in a multi brand, multi countries organization

• On site gym offering health and well-being initiatives

• A discount card with 50% on all VF brands

• Break out areas offering complimentary hot drinks

If you liked what you have read and want to join our team then we would like to hear from you!

Apply visit vfc.com, kipling.com or follow us on our LinkedIn and Instagram pages, see you there!